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The Attain Group Honoured for Outstanding Customer Service by Building Owners and Managers Association
Ottawa engineering and consulting firm takes top award for customer service in the local real-estate industry.
Ottawa, Ontario – May 7, 2010
The Attain Group, an engineering and consulting firm specializing in telecommunication, security, audio-visual and other display systems, has been awarded top honours in customer service in the Ottawa real-estate industry by the Building Owners and Managers Association (BOMA).
The Attain Group was selected for the BOMA Pinnacle Award in the Customer Service Company category based on its unique ability to deliver services that combine expertise in both telecommunication and real estate, as well as for its processes and initiatives focused on providing excellent customer service. Nominated by a client, The Attain Group’s submission was supported by numerous of the firm’s customers who provided references and wrote letters describing the exceptional level of service that they receive from the company.
Derrick Hanson, President of The Attain Group, said: “For The Attain Group, providing excellent customer service means having processes in place to ensure that we always provide value to customers in at least two of three areas: mitigating clients’ risk and liability, developing operation efficiencies, and improving tenant retention. It also means having processes in place to ensure that our clients’ needs are understood and met even as their priorities shift. The Pinnacle Award is a satisfying confirmation that our programs for real estate professionals are delivering on that promise.”
The BOMA Pinnacle Awards recognize companies that represent a standard of excellence to which all BOMA members and their employees should aspire. They recognize innovation, teamwork, outstanding service and commitment to clients. The Attain Group won in the Customer Service Company category for
Attain will now advance to the BOMA Canada National Awards to be held in September, 2010.
About The Attain Group
At The Attain Group, we help eliminate unwanted surprises and ease the burden of telecommunications management for organizations that oversee significant properties.
The Attain Group provides independent telecommunications engineering and consulting services to both public and private real estate owners, federal government departments, architectural and construction engineering firms, and tenants. Our expertise helps these organizations to better understand, control, and protect their telecommunications assets.
Contact
Derrick Hanson
President, The Attain Group
(613) 739-9424 x 223
derrick.hanson@theattaingroup.com